As a global company with unique skill sets, industry relationships and the world-class service you expect, PBSI’s certification as a Top 20% performer by Dun & Bradstreet demonstrates our outstanding customer satisfaction relative to similar companies.

At PBSI, our team of dedicated, passionate and experienced advisors embrace a culture of complete client satisfaction. This value remains at the forefront of our operations because we know that our own success is determined by the services we provide.

About the Past Performance Evaluation (PPE) Program: Each year, Open Ratings helps thousands of companies

secure contracts with large purchasing organizations such as the GSA by verifying their performance with Past Performance Evaluations (PPEs).

The customer satisfaction metrics evaluated include: Reliability, Cost, Order accuracy, Delivery/timeliness, Quality, Business relations, Personnel, Customer support, and Responsiveness.

The PPE score is based on the survey feedback of between four and twenty verified references. The Top 20% rating is relative to similar companies during the same time.