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Change Management

Change Management focuses on people to ensure that change is brought about smoothly, effectively, and with minimum resistance. Our Change Management activities are directed toward the identification and mitigation of the people-oriented risks associated with accomplishing the change objectives. Our four-phase process includes: Creating awareness: bringing common understanding of intended change aligned with individual values […]

PBSI customers are getting FIT. LABFIT™ and LEAN-FIT™

PBSI customers are getting FIT. LABFIT™ and LEAN-FIT™ are PBSI’s protocols designed to help our customers solve complex business problems affecting efficiency, quality and customer satisfaction in their organization. LABFIT™ and LEAN-FIT™ go beyond simple productivity improvement. Done correctly, LABFIT™ and LEAN-FIT™ humanizes the workplace, eliminates overly hard work, and teaches employees how to learn […]

PBSI announces Forensic Laboratory Lean Six Sigma Training and Mentorship Program.

PBSI is excited to announce the latest version of our Forensic Laboratory Lean Six Sigma Training and Mentorship Program.  PBSI has developed and delivered comprehensive technical assistance and training programs in forensic laboratories for nearly a decade.  Delivered by our Certified Six Sigma Master Black Belt and Six Sigma Black Belt team, the program will […]

PBSI announces new book

PBSI is proud to announce the availability of our newest book  Implementing Quality in Laboratory Policies and Processes: Using Templates, Project Management, and Six Sigma.  This is the first book of its kind.  With over 1,400 pages it, addresses six sigma in the forensic laboratory, project management and the implementation of an ISO 17025 based […]

An argument for Six Sigma in the forensic laboratory

At the heart of every laboratory quality assurance program should be standards, procedures and a fact based methodology used to develop processes and measure quality. Six Sigma is one such methodology. The name Six Sigma is taken from the approach’s statistical roots. If a product or process achieves a Six Sigma level of consistency, then […]

Professional Business Solutions, Inc. (PBSI) announces addition of Six Sigma service area

St Louis consulting firm Professional Business Solutions, Inc. (PBSI) announced the addition of a new service area, offering consulting and training services to help organizations develop, implement, and sustain the methodologies needed to improve organizational performance. Expertise includes Six Sigma, Lean, teambuilding, leadership development, change management, process and product design, process improvement, and problem solving. […]