change management

ISO 9001:2015 Risk-Based Thinking

ISO 9001:2015 was published in September 2015.  It replaced ISO9001:2008 version placing a new shine on the quality management system gold standard. ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction.  It is considered the gold […]

Change Management

Change Management focuses on people to ensure that change is brought about smoothly, effectively, and with minimum resistance. Our Change Management activities are directed toward the identification and mitigation of the people-oriented risks associated with accomplishing the change objectives. Our four-phase process includes: Creating awareness: bringing common understanding of intended change aligned with individual values […]

An argument for Six Sigma in the forensic laboratory

At the heart of every laboratory quality assurance program should be standards, procedures and a fact based methodology used to develop processes and measure quality. Six Sigma is one such methodology. The name Six Sigma is taken from the approach’s statistical roots. If a product or process achieves a Six Sigma level of consistency, then […]