PRESS RELEASE – St Louis consulting firm Professional Business Solutions, Inc. (PBSI) has been certified as a Top 20% performer based on the Past Performance Evaluation survey responses of its reference customers. PBSI’s PPE score of 95/100 demonstrates outstanding overall customer satisfaction relative to similar companies. About the Past Performance Evaluation (PPE) Program: Each year, Open Ratings helps thousands of companies secure contracts with large purchasing organizations such as the GSA by verifying their performance with Past Performance Evaluations (PPEs). The customer satisfaction metrics that are evaluated include: Reliability, Cost, Order accuracy, Delivery/timeliness, Quality, Business relations, Personnel, Customer support, and Responsiveness. The PPE score is based on the survey feedback of between four and twenty verified references. The Top 20% rating is relative to similar companies during the same time period.
- On June 20, 2008
- 0 Comments