News and Insights

ISO 9001:2015 Risk-Based Thinking

ISO 9001:2015 was published in September 2015.  It replaced ISO9001:2008 version placing a new shine on the quality management system gold standard. ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction.  It is considered the gold […]

Change Management

Change Management focuses on people to ensure that change is brought about smoothly, effectively, and with minimum resistance. Our Change Management activities are directed toward the identification and mitigation of the people-oriented risks associated with accomplishing the change objectives. Our four-phase process includes: Creating awareness: bringing common understanding of intended change aligned with individual values […]

ISO 9001:2015 Revision Update

Polishing the Quality Management System Gold Standard ISO 9001:2015 has just been launched.  It will replace the 2008 version placing a new shine on the quality management system gold standard. ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and […]

PBSI customers are getting FIT. LABFIT™ and LEAN-FIT™

PBSI customers are getting FIT. LABFIT™ and LEAN-FIT™ are PBSI’s protocols designed to help our customers solve complex business problems affecting efficiency, quality and customer satisfaction in their organization. LABFIT™ and LEAN-FIT™ go beyond simple productivity improvement. Done correctly, LABFIT™ and LEAN-FIT™ humanizes the workplace, eliminates overly hard work, and teaches employees how to learn […]

PBSI announces Forensic Laboratory Lean Six Sigma Training and Mentorship Program.

PBSI is excited to announce the latest version of our Forensic Laboratory Lean Six Sigma Training and Mentorship Program.  PBSI has developed and delivered comprehensive technical assistance and training programs in forensic laboratories for nearly a decade.  Delivered by our Certified Six Sigma Master Black Belt and Six Sigma Black Belt team, the program will […]

PBSI announces new book

PBSI is proud to announce the availability of our newest book  Implementing Quality in Laboratory Policies and Processes: Using Templates, Project Management, and Six Sigma.  This is the first book of its kind.  With over 1,400 pages it, addresses six sigma in the forensic laboratory, project management and the implementation of an ISO 17025 based […]

An argument for Six Sigma in the forensic laboratory

At the heart of every laboratory quality assurance program should be standards, procedures and a fact based methodology used to develop processes and measure quality. Six Sigma is one such methodology. The name Six Sigma is taken from the approach’s statistical roots. If a product or process achieves a Six Sigma level of consistency, then […]

PBSI Awarded GSA Mobis Contract

PRESS RELEASE -Professional Business Solutions, Inc, (PBSI) was awarded a GSA Schedule contract. The GSA Schedule is an IDIQ contract administered by the Federal Supply Service of the General Services Administration. Under the Training Aids and Devices: Instructor Led, Course Development and Test Administration – Schedule 69 contract, PBSI will provide comprehensive and integrated programs […]

United Nations’ South Caucus Anti Drug (SCAD) Program

PRESS RELEASE -Donnell Christian, Director of Laboratory Management & Forensic Programs for Professional Business Solutions, Inc. is scheduled to provide a presentation for the United Nations’ South Caucus Anti Drug (SCAD) Program. Topics of the presentation will include internationally accepted analytical protocols for drugs of abuse and quality assurance for drug testing laboratories.

Professional Business Solutions, Inc. certified as a Top 20% performer

PRESS RELEASE – St Louis consulting firm Professional Business Solutions, Inc. (PBSI) has been certified as a Top 20% performer based on the Past Performance Evaluation survey responses of its reference customers. PBSI’s PPE score of 95/100 demonstrates outstanding overall customer satisfaction relative to similar companies. About the Past Performance Evaluation (PPE) Program: Each year, […]