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Implementing Quality in Laboratory Policies and Processes with Project Management, Six Sigma and Templates. Buy the book now.

What's New

September, 2012 PRESS RELEASE

PBSI customers are getting FIT. LABFIT™ and LEAN-FIT™ are PBSI’s protocols designed to help our customers solve complex business problems affecting efficiency, quality and customer satisfaction in their organization. LABFIT™ and LEAN-FIT™ go beyond simple productivity improvement. Done correctly, LABFIT™ and LEAN-FIT™ humanizes the workplace, eliminates overly hard work, and teaches employees how to learn to spot and eliminate waste in business processes. We are excited to introduce these two protocols to our clients and are offering a FREE No cost overview and assessment to help you get started. For more information, contact


PBSI is excited to announce the latest version of our Forensic Laboratory Lean Six Sigma Training and Mentorship Program.  PBSI has developed and delivered comprehensive technical assistance and training programs in forensic laboratories for nearly a decade.  Delivered by our Certified Six Sigma Master Black Belt and Six Sigma Black Belt team, the program will assist the laboratory to improve laboratory efficiency, reduce turn around time and  better allocate staff while increasing quality!  Lean Six Sigma is not new.  It has been successfully used in the clinical laboratory for over a decade.   We are excited to introduce this proven methodology to forensic laboratory professionals and are offering a FREE No cost overview and assessment for your lab.  For more information, contact

November, 2009 PRESS RELEASE

PBSI is proud to announce the availability of our newest book  Implementing Quality in Laboratory Policies and Processes: Using Templates, Project Management, and Six Sigma.  This is the first book of its kind.  With over 1,400 pages it, addresses six sigma in the forensic laboratory, project management and the implementation of an ISO 17025 based quality system. 

Our Firm

Incorporated in 1994 and headquartered in St. Louis, Missouri, PBSI develops and delivers comprehensive and integrated training and mentoring programs across a broad spectrum of functional areas. Our experience spans nearly two decades implementing programs in over 30 countries. Sustainability and measures of effectiveness are integral parts of all project design.

PBSI's performance improvement team includes both a Six Sigma Master Black Belt and Black Belt with over 40 years of combined experience.  The team is led by a Project Management Institute (PMI) PMP Certified Project Manager.  If you are planning a forensic or DNA laboratory project we can help. To learn more about PMI's certified Project Management Professional credential click here...

PBSI's forensic science instructor team includes former laboratory directors and senior technicians in the fields of Drug Chemistry, DNA, Explosives, Firearms, Fingerprints, Toxicology, Questioned Documents, Death Investigation, and Crime Scene.  To learn more about our Forensic Services Team click here...

PBSI's technology team have developed and deployed custom LIMS and Quality Management Systems for laboratories world-wide and our database, web, application and report developers are skilled in both Microsoft and Java based technologies.  To learn more about our application development team click here...

PBSI's training development and delivery staff utilize  Instructional System Design (ISD) for course development. The ISD model was first established by Florida State University in conjunction with the Department of Defense in 1985.  It is also known as SAT or ADDIE.  To learn more about our instructional design model click here... 

Spotlight on Service

Laboratory Efficiency & Performance Improvement

Using process mapping, kaizen events, lean six sigma, change leadership and project management, PBSI helps our clients improve laboratory efficiency and reduce caseload backlog.  To learn how PBSI's certified Six Sigma Master Black Belt/Black Belt, PMP Certified Project Managers and Forensic Experts can jump start your next efficiency project, select one of the topics below:

Learn more about laboratory efficiency

Learn more about performance improvement using process mapping

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